FAQ

What is the custom design process like?

  • Idea
    We cater to bring to reality whatever your idea of a perfect piece of jewelry is. This first step captures your idea, from the smallest intricacies you desire to the largest grandeur you select.
  • Quote
    After we receive your inquiry, you will be contacted with the estimated cost of production you can expect, as well as the time expected until the jewelry reaches your home.
  • Design
    Our accomplished design team creates a 3D CAD design, adding the recommended gold, diamond or other precious metal to the detailed representation of the composition.
  • Approval
    Once we receive your approval of the 3D CAD design and 30% of the total price is paid as a deposit, our team of expert jewelers gets started bringing your piece to life.
  • Final Payment
    Once your piece is complete, final payment will be collected before shipping. We accept FIAT currencies, checks, Bitcoin and Ethereum as payment method.

RETURNS AND EXCHANGES

What is your refund and exchange policy?

  • At this moment, all sales are final. We do not allow refunds on products purchased on our site.